Dear business partner,
In light of the current developments regarding the global spread of coronavirus and the possible impact on your business continuity, we would like to address this matter with you today.
Ensuring the continuous business operations of our customers has always been, and remains a key priority for NCP. We develop our products to the highest standards of security and reliability. The same high standards apply to the services offered by our company such as customer service and support. The current spread of the coronavirus has prompted us to take appropriate precautions within our company to continue to meet these high standards in the coming weeks and months.
For the entire company and in particular for the Customer Service Desk, Product Development, Sales and Sales Support departments, appropriate measures have been taken to maintain NCP's business operations even in the worst case scenario, to avoid any disruption or disadvantages for our customers. NCP remains a reliable partner for you even in these difficult times.
For safety reasons, most of our employees will be working from home in the next weeks. Should you also be concerned or have questions about how NCP can help you during this coronavirus outbreak, such as requiring additional licenses for remote workers, do not hesitate to contact us. We would be happy to assist and advise you.
We wish you all the best for the coming weeks and months and hope you stay well!
Patrick Oliver Graf and Beate Dietrich