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Public Sector

IT.NRW Relies on NCP Secure Enterprise VPN for Secure Public Administration

With NCP Secure Enterprise VPN, IT.NRW provides secure and reliable remote access for employees across the public administration of the German federal state of North Rhine-Westphalia. The centrally managed, multi-tenant solution ensures secure administrative processes while supporting efficient remote working.

Customer

IT.NRW

Branch

Public Sector

Project

NCP Secure Enterprise VPN

Team

48.000

For more than ten years, IT.NRW has relied on NCP Secure Enterprise VPN to provide secure remote access across the public administration of North Rhine-Westphalia. Throughout this long-standing partnership, the solution has enabled secure, centralized, and highly scalable VPN management for dozens of government agencies and tens of thousands of remote users.

The Challenge

Employees across the public administration of North Rhine-Westphalia work both on-site and remotely, requiring secure access to the information and applications they need for their daily work. Ensuring reliable administrative processes across one of Germany's largest federal states demands a remote access solution that combines high security, availability, and operational reliability.

Project Goals

To implement its remote access strategy, IT.NRW defined comprehensive security and functional requirements. As the central IT service provider for the public administration of North Rhine-Westphalia, the organization required a VPN solution that would meet the highest standards for security, quality, and centralized management while supporting multiple government agencies through a multi-tenant architecture.

  • Ensure the highest level of security
  • Provide an intuitive user experience
  • Enable efficient centralized VPN management

The Solution

Following an evaluation of several VPN solutions, IT.NRW selected NCP Secure Enterprise VPN. NCP Secure Enterprise Clients are deployed on the endpoint devices of remote users, enabling secure VPN connections with a single click. Depending on the user's network environment, the client automatically selects the appropriate firewall rule, ensuring secure and reliable connectivity while minimizing user interaction.

Solutions Used

  • NCP Secure Enterprise VPN Server
  • NCP Secure Enterprise Management (SEM)

Results & Benefits

Today, IT.NRW uses NCP Secure Enterprise VPN to provide secure remote access for 60 government agencies, including state ministries, district administrations, correctional facilities, environmental agencies, and forestry authorities. The VPN infrastructure operates reliably, while NCP Secure Enterprise Management automates the administration of approximately 48,000 remote users. As a result, support requirements remain minimal despite the large-scale deployment.

  • Software-based, virtualizable VPN solution
  • Multi-tenant architecture
  • Single point of administration
  • Low operating costs
  • Reduced staffing and training requirements
  • Excellent price-performance ratio
  • Minimal investment in hardware, software, and in-house expertise
  • Fast implementation and high scalability
  • High availability and data security

48.000

Remote users securely connected

60

Government agencies connected

Minimal support effort

Despite 48,000 remote users

What our customers say about NCP

  • Thanks to NCP Secure Enterprise Management, the administration of our current 48,000 remote access connections is almost fully automated.

    IT.NRW

About IT.NRW

IT.NRW (Information und Technik Nordrhein-Westfalen, Germany) is the central IT service provider and statistical office for the German federal state of North Rhine-Westphalia. The organization develops, operates, and manages secure IT infrastructures and digital services for state ministries, public authorities, and government institutions. By providing centralized IT services, IT.NRW supports the digital transformation of public administration while ensuring secure, reliable, and efficient government operations.