How to Buy the NCP Exclusive Remote Access Solution
The NCP Exclusive Remote Access Solution can be purchased as follows:
How to buy for channel partners:
All NCP products can be bought directly from NCP by fullfilling the following requirements:
- You should be an official Juniper Partner
- Register as an NCP Partner
Find more information about the partner program and take a look at the ordering guide.
How to buy for customers:
Please request a quote from your NCP sales representative:
E-Mail:
Phone:
The Americas: +1 650 316-6273
Central Europe: +49 911 99 68-0
Europe, Asia, Pacific: +49 911 99 68-333
This fully managed NCP solution exclusively works with Juniper Networks’ SRX Series Services Gateways:
FAQ Subscription
What are the conditions to get the NCP Exclusive Remote Access Solution for Juniper SRX/xSRX?
The solution is subscription based. The clients can be used to connect to most (up to date) (v)SRX gateways.
How long is the subscription valid?
You can choose subscription durations from 1 to 5 years.
Is there a minimum number of licenses?
The minimum is 25. For smaller number of licenses we recommend using our standalone client solution NCP Secure Entry Client (Windows, Mac or Android), available as perpetual licenses.
What does the subscription include?
It includes a NCP Desktop Exclusive Remote Access Client (for desktop: Windows or macOS) with a corresponding number of Mobile Clients for Android or iOS – without additional cost.
Is it possible to switch my system from Windows to macOS?
Your subscription allows for licenses to be reallocated.
Can I get additional licenses during my subscription?
Yes, at any time. However, these will have the same expiration date as the initial purchase. The pricing will be recalculated for the subsequent term.
How can I get a subscription?
Please contact the NCP Sales Team via Email sales(at)ncp-e.com
Support
Is there any support included with my subscription?
Yes, all subscriptions include Level 1 support (email). Other support levels are available (see below).
Can I also contact the support via telephone?
Level 2 support (email and telephone support) can be obtained for a corresponding fee during business hours (Central Europe: 8 AM to 5 PM, Americas: EST and PST 8 AM to 5 PM).
Is it possible to contact the support 24/7?
Level 3 support provides email/telephone support services at any time.
Technical Information
For which desktop operating systems is the NCP Exclusive Remote Access Client available?
Windows 10, Windows 8.x or macOS 10.15 Catalina, macOS 10.14 Mojave and macOS 10.13 High Sierra.
For which mobile operating systems is the NCP Exclusive Remote Access Client available?
Android starting with version 4.3 and iOS starting with version 9.3.
More Information
Where can I find the pricelist and more information?
Go to the NCP download area
Contact us
Sales:
The Americas (North America, Central America, South America)
NCP engineering, Inc., 19321 US Highway 19 N, Suite 401, Clearwater, FL 33764
+1 650 316-6273
sales(at)ncp-e.com
Germany, Austria, Switzerland
NCP engineering GmbH, Dombuehler Str. 2,
90449 Nuremberg, Germany
+49 911 99 68-0
sales(at)ncp-e.com
Europe, Asia and Pacific
NCP engineering GmbH, Dombuehler Str. 2,
90449 Nuremberg, Germany
+49 911 99 68-333
sales(at)ncp-e.com
Support:
You have a current project? Please fill out the project registration.
