How to Buy the NCP Exclusive Solution
The NCP Exclusive Remote Access Solution can be purchased as follows:
This fully managed NCP solution exclusively works with Juniper Networks’ SRX Series Services Gateways:
What are the conditions to get the NCP Exclusive Remote Access Solution for Juniper SRX/xSRX?
The solution is subscription based. The clients can be used to connect to most (up to date) (v)SRX gateways.
How long is the subscription valid?
You can choose subscription durations from 1 to 5 years.
Is there a minimum number of licenses?
The minimum is 25. For smaller number of licenses we recommend using our standalone client solution NCP Secure Entry Client (Windows, Mac or Android), available as perpetual licenses.
What does the subscription include?
It includes a NCP Desktop Exclusive Remote Access Client (for desktop: Windows or macOS) with a corresponding number of Mobile Clients for Android or iOS – without additional cost.
Is it possible to switch my system from Windows to macOS?
Your subscription allows for licenses to be reallocated.
Can I get additional licenses during my subscription?
Yes, at any time. However, these will have the same expiration date as the initial purchase. The pricing will be recalculated for the subsequent term.
How can I get a subscription?
Is there any support included with my subscription?
Yes, all subscriptions include Level 1 support (email). Other support levels are available (see below).
Can I also contact the support via telephone?
Level 2 support (email and telephone support) can be obtained for a corresponding fee during business hours (Central Europe: 8 AM to 5 PM, Americas: EST and PST 8 AM to 5 PM).
Is it possible to contact the support 24/7?
Level 3 support provides email/telephone support services at any time.
For which desktop operating systems is the NCP Exclusive Remote Access Client available?
Windows 10, Windows 8.x or macOS 10.15 Catalina, macOS 10.14 Mojave and macOS 10.13 High Sierra.
For which mobile operating systems is the NCP Exclusive Remote Access Client available?
Android starting with version 4.3 and iOS starting with version 9.3.
Where can I find the pricelist and more information?
You have a current project? Please fill out the project registration.